Home

Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
GTM Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Explore Events
Clay Cup

Powered by Tightknit

Troubleshooting Runtime Errors in Clay Table with Full Enrich | Clay

Troubleshooting Runtime Errors in Clay Table with Full Enrich

·Dec 20, 2025 10:17 AM·

I am using full enrich in my clay table and I alway get Runtime Error. What could it be due to ?

6 comments

· Sorted by Oldest

Clay Support
APP
·
·
Runtime errors with full enrich are usually caused by missing or invalid input data. The most common issues are:
• Missing website URLs - The enrichment needs valid company URLs to work
• Invalid or null domains - Empty domain fields prevent enrichment from running
• Missing company identifiers - No domain name or company name in the required fields
To fix this, check your input columns for blank entries and make sure you have valid domains/company names populated. You can also try clicking the column header and selecting "Force" to restart stuck enrichments .
Can you click into the specific error cell to see the exact error message? That'll help pinpoint what's missing. [1]
1
Clay Support
APP
·
·
If you still need help resolving the Runtime Error with full enrich, I’m here to assist. Would you like to provide more details about the error message or the data you’re working with?
Salek A.
·
·
maybe try using bettercontact they're like wayyyy better
Clay Support
APP
·
·
Good news - we actually have BetterContact integrated directly in Clay! You can use it as an enrichment option in your tables. [1]
BetterContact has solid data quality (87.93%) and coverage (78.26%) for finding work emails and mobile phones. [2] To set it up, just click "Add enrichment" in your table, search for BetterContact, and you can either use our provided key or connect your own account. [3]
This way you get the best of both worlds - BetterContact's data quality within Clay's workflow automation.
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with the Runtime Error or using BetterContact in your Clay table, I’m here to assist. Would you like to share more details about what you’re trying to resolve or understand?