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Understanding Support for Private Slack Channels | Clay

Understanding Support for Private Slack Channels

·Oct 10, 2025 08:16 PM·

Team, How are private slack channels supported? I used the ID as it was not indexed via the dropdown. https://www.clay.com/university/guide/slack-integration-overview

11 comments

· Sorted by Oldest

Brian S.
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I tried to default to tokens based off the learning with another agentic tool. Is this correct?
Brian S.
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Then why does the help text state, "The Slack Channel you'd like to post the message to. You can also manually enter the channel ID: Click gear icon > switch to 'Text with tokens' > paste channel ID"
Brian S.
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Is the image I provided accurate?
Brian S.
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The ID, name and # before the name did not work. When using the name it would not save when the setting wheel was set to default.
Brian S.
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No
Brian S.
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https://app.clay.com/workspaces/257717/tables/t_0t3rrwzF2e9nxDiMcoN/views/gv_rNiknnZQywhF
Brian S.
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Found out that it is due to it being a private channel and that is one of my primary slack use cases.
Brian S.
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Correct
Brian S.
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Bo (. that worked. Thank you. Is there a better guide for formatting?
Brian S.
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Yes, like using link text to link variables. Maybe even having a format preview
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!