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Do unused tokens from trial carry over when buying a paid plan? | Clay

Do unused tokens from trial carry over when buying a paid plan?

·Jan 21, 2026 09:41 AM·

Clay S. - My trial is about to run out and I still have 2.4k tokens. If I buy a paid monthly plan, will they add on to the monthly plan tokens? or do they dissapear after the trial? ( even though I will buy the paid plan). thanks

7 comments

· Sorted by Oldest

Clay Support
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Your trial credits won't disappear when you upgrade to a paid plan! When you upgrade, your new credit allotment gets added on top of your current 2.4k credits, and your billing cycle resets immediately. [1]
You'll keep all unused credits from your trial and they roll over into your new plan balance. So you'll have your 2.4k credits plus whatever your new monthly plan includes.
Clay Support
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Is that what you were looking for?
ESH 2.
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yes thank you. Can I buy the monthly plan after my trial runs out? or would you recommend buying it beforehand so that I dont loose the tokens.
Clay Support
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You can buy the monthly plan either before or after your trial ends - you won't lose your credits either way. [1]
If you upgrade before your trial expires, your billing cycle resets immediately and the new credit allotment gets added on top of your existing 2.4k credits. If you wait until after the trial ends, your credits will still be there when you upgrade. [2]
The main advantage of upgrading before your trial ends is that you get immediate access to paid plan features and your new monthly credits right away, rather than potentially having a gap in service.
Clay Support
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Did that answer your question?
ESH 2.
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yes thats great thanks
1
Clay Support
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Glad I could help. Let me know if you have more questions.