Try clearing your browser cache and refreshing the page to resolve error messages.
You can also perform a hard refresh:
- Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari)
- PC: Ctrl + F5 (Chrome/Firefox/Edge)
If the enrichment shows "Retrying" or takes a long time, this could be due to API rate limits - try processing smaller batches of around 50 rows at a time.
For persistent issues where the column appears "Queued," create a new column by duplicating the current one and run it on empty rows only.
Hey Michael - thanks for flagging this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Hey Michael, Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.
Clay's Native Enrichment for Headcount Growth is erroring out | Clay