Handling AI Scoring Errors Due to Empty Candidate Fields

Thahir · 2025-08-08 10:44:13.355654+00

I am trying to run an AI scoring on candidates who applied for a job, now some of the fields for some candidates are empty - I am not able to pass through the error of "Some fields are empty, can't run the prompt".

Handling AI Scoring Errors Due to Empty Candidate Fields | Clay

5 comments

· Sorted by Oldest

Clay
APP
·
·
To fix the "Some fields are empty, can't run the prompt" error, you need to configure the Required to Run toggle in your AI prompt editor. Here's how to resolve this: 1. Open your Prompt Editor for the AI scoring enrichment 2. Find the fields that are causing the error 3. Toggle Required to Run OFF for fields that don't need data to run the prompt 4. Save your configuration When Required to Run is enabled, the enrichment skips rows with empty fields. Disabling it for non-essential fields allows your AI scoring to run even when some candidate data is missing.
Source: Referencing dynamic data from other columns | Documentation | Clay University
Thahir
·
·
https://app.clay.com/workspaces/130650/workbooks/wb_0t0me808HY6oTA5oeFZ/tables/t_0t0o6qpfkFYoz2QzbCf/views/gv_0t0o6qpunyfKp9jT79v
Clay
APP
·
·
I can see you've shared a screenshot, but I'm unable to view image attachments. However, based on our previous conversation about the "Some fields are empty, can't run the prompt" error, here's what you should check: In your Prompt Editor: 1. Open the AI scoring enrichment configuration 2. Look for the Required to Run toggle next to each field 3. Turn OFF this toggle for any fields that aren't essential for scoring 4. Save the configuration This allows your AI scoring to run even when some candidate data is missing. If you're still experiencing issues after adjusting these settings, could you describe what specific error message or behavior you're seeing?
Source: Referencing dynamic data from other columns | Documentation | Clay University
Hunain F. (GTM Engineer) - Upwork Top-Rated
·
·
Hi - Thahir I hope you doing well. So basically You're getting the error because some candidate fields are empty, and the AI prompt requires all fields to be filled. Quick fix: Add default values like "N/A" or "Unknown" for empty fields before sending them to the AI.
Clay
APP
·
·
You're correct about the empty fields causing the error. There are two ways to handle this: Option 1: Toggle Required to Run OFF In your Prompt Editor, find the Required to Run toggle next to fields that aren't essential for scoring and turn it OFF. This allows the AI to run even when some candidate data is missing. Option 2: Handle empty fields in your prompt Use conditional logic to handle missing data. For example: IF({{field}} == "") THEN "N/A" ELSE {{field}} to provide default values for empty fields. The first option is simpler if those fields aren't critical for your scoring logic.
Sources: Referencing dynamic data from other columns | Documentation | Clay University Conditional statements | Documentation | Clay University

Clay
APP
·
·
To fix the "Some fields are empty, can't run the prompt" error, you need to configure the Required to Run toggle in your AI prompt editor. Here's how to resolve this: 1. Open your Prompt Editor for the AI scoring enrichment 2. Find the fields that are causing the error 3. Toggle Required to Run OFF for fields that don't need data to run the prompt 4. Save your configuration When Required to Run is enabled, the enrichment skips rows with empty fields. Disabling it for non-essential fields allows your AI scoring to run even when some candidate data is missing.
Source: Referencing dynamic data from other columns | Documentation | Clay University
Thahir
·
·
https://app.clay.com/workspaces/130650/workbooks/wb_0t0me808HY6oTA5oeFZ/tables/t_0t0o6qpfkFYoz2QzbCf/views/gv_0t0o6qpunyfKp9jT79v
Clay
APP
·
·
I can see you've shared a screenshot, but I'm unable to view image attachments. However, based on our previous conversation about the "Some fields are empty, can't run the prompt" error, here's what you should check: In your Prompt Editor: 1. Open the AI scoring enrichment configuration 2. Look for the Required to Run toggle next to each field 3. Turn OFF this toggle for any fields that aren't essential for scoring 4. Save the configuration This allows your AI scoring to run even when some candidate data is missing. If you're still experiencing issues after adjusting these settings, could you describe what specific error message or behavior you're seeing?
Source: Referencing dynamic data from other columns | Documentation | Clay University
Hunain F. (GTM Engineer) - Upwork Top-Rated
·
·
Hi - Thahir I hope you doing well. So basically You're getting the error because some candidate fields are empty, and the AI prompt requires all fields to be filled. Quick fix: Add default values like "N/A" or "Unknown" for empty fields before sending them to the AI.
Clay
APP
·
·
You're correct about the empty fields causing the error. There are two ways to handle this: Option 1: Toggle Required to Run OFF In your Prompt Editor, find the Required to Run toggle next to fields that aren't essential for scoring and turn it OFF. This allows the AI to run even when some candidate data is missing. Option 2: Handle empty fields in your prompt Use conditional logic to handle missing data. For example: IF({{field}} == "") THEN "N/A" ELSE {{field}} to provide default values for empty fields. The first option is simpler if those fields aren't critical for your scoring logic.
Sources: Referencing dynamic data from other columns | Documentation | Clay University Conditional statements | Documentation | Clay University