Help Button Not Working in Clay Workspace: Troubleshooting Tips

Try performing a hard refresh of your browser to resolve this issue:

For Mac:

For PC:

If the problem persists after the hard refresh, try logging out of your account and logging back in, or use an incognito window.

Did that answer your question?

Its still not working 😞

Since the hard refresh didn't resolve the help button issue, try clearing your browser cache and refreshing the view.

If that doesn't work, we'll need more details to troubleshoot:

If you need further help after trying these steps, please request human assistance by clicking on "Talk to a person."

Did that answer your question?

None of the above is working

I'm sorry for the trouble you're experiencing. I'll connect you to one of our human agents who can assist you further.

Clay Support is sharing a file with you.

Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.

If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

Its working now 🙂

Hi Brad,

Thank you for reaching out to the support team. Can you send a screenshot of which button you're referring to here? As soon as I have that I can dive in and troubleshoot further.

Hey Munnawar - thanks for getting in touch!

The help button seems to be working now

Now that I have you - should we chat here or via the intercom widget?

🙂