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getting internal server error while pushing leads to instantly
getting internal server error while pushing leads to instantly
When encountering an internal server error while pushing leads to Instantly, this is commonly due to one of these issues: 1. Column name mismatch - Double-check that you're using the correct column names from your Clay table. For example, you might need to use "validated work email" instead of just "email". 2. Custom variables configuration - Any custom variables you want to use in Clay must be pre-configured in your Instantly campaign through an import before pushing leads.To resolve this, try these steps: 1. Verify your Instantly account selection and API key are correct 2. Confirm the Campaign ID is entered correctly 3. Check that all required fields are properly mapped 4. Ensure your custom variables are set up in Instantly firstIf the issue persists after trying these steps, please request human support for further assistance. Sources: Push Data To Your Email Sequencer [Automated Outbound] - Clay University Add Lead to Campaign with Instantly Instantly integration overview | Documentation | Clay University
that did not work
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
yes
any update here?
Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more! In the meantime, can you check if the leads actually pushed trough? Again, sorry about that!
Hey there, We're currently working with the Instantly team to resolve this issue. Although contacts are successfully being pushed to Instantly, the system is returning an "Internal Server Error" response. This is causing confusion about whether the operation was completed successfully. Apologies for the inconvenience, and we appreciate your patience. We'll keep you updated as soon as we have a fix in place! Thanks for your understanding!
Hey there, It looks like Instantly experienced a brief issue on their side, where they incorrectly returned an "Internal Server Error", even though the leads were likely added successfully. Here’s what you can do to ensure everything is in order: 1. Check your campaigns – Verify if the leads were added successfully. 2. If leads are missing, retry the action – Retrying is completely safe. 3. Expect a confirmation message – If the lead already exists in the campaign, you’ll see a "Failed to add lead to campaign" message with an appropriate error, ensuring no duplicates. Thanks for your patience, and feel free to reach out if you have any questions!
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