How to Reactivate Grey Cells Without Wasting Credits

Augustin R. · 2025-12-03T14:54:02.779Z

Hey, my cells have turnt grey and it says they are out of date and I need to rerun them. I don't want to do it, because I don't want to waste credits. How to have them turn black again?

How to Reactivate Grey Cells Without Wasting Credits | Clay

11 comments

· Sorted by Oldest

Clay Support
APP
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Grey cells appear when columns are out of date after editing formulas or making changes. You can save formulas without running enrichments by clicking "Save and don't run enrichments" when editing. [1]
To prevent credit waste, turn off auto-update for your table by clicking the three dots next to your table name and toggling off "Auto-Update Columns." You can also disable auto-update for individual columns in their Run Settings. [2]
The cells will stay grey until you choose to rerun them, but this protects your credits from automatic consumption.
Clay Support
APP
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Did that answer your question?
Clay Support
APP
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·
If you still need help managing your table updates or credits, I’m here to assist. Would you like to share more about what you’re trying to resolve or understand?
Augustin R.
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No! I can't go forward without spending credits?
Clay Support
APP
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I understand your concern about spending credits. I’ll connect you to one of our human agents who can help you further with this.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Ashwin D.
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Hey Augustin - thank you for reaching out. Could you send a URL to your table?
Augustin R.
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Yes here it is
Augustin R.
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https://app.clay.com/workspaces/259185/workbooks/wb_0t6a0tu39ZYAQWzwAHq/tables/t_0t6fjx1ZaA45WSAnrwq
Aditi S.
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Hi Augustin - thanks for your patience here. I am not seeing the stale cells in your table currently - did you end up rerunning this table?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Grey cells appear when columns are out of date after editing formulas or making changes. You can save formulas without running enrichments by clicking "Save and don't run enrichments" when editing. [1]
To prevent credit waste, turn off auto-update for your table by clicking the three dots next to your table name and toggling off "Auto-Update Columns." You can also disable auto-update for individual columns in their Run Settings. [2]
The cells will stay grey until you choose to rerun them, but this protects your credits from automatic consumption.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need help managing your table updates or credits, I’m here to assist. Would you like to share more about what you’re trying to resolve or understand?
Augustin R.
·
·
No! I can't go forward without spending credits?
Clay Support
APP
·
·
I understand your concern about spending credits. I’ll connect you to one of our human agents who can help you further with this.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Ashwin D.
·
·
Hey Augustin - thank you for reaching out. Could you send a URL to your table?
Augustin R.
·
·
Yes here it is
Augustin R.
·
·
https://app.clay.com/workspaces/259185/workbooks/wb_0t6a0tu39ZYAQWzwAHq/tables/t_0t6fjx1ZaA45WSAnrwq
Aditi S.
·
·
Hi Augustin - thanks for your patience here. I am not seeing the stale cells in your table currently - did you end up rerunning this table?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!