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Troubleshooting Stuck Table: Enrichments and Formulas Not Running

Satiesh Sheriff

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one of my tables got stuck, and nothing is running, everything is turned on, auto-update is on, but enrichments and formulas are not running - https://app.clay.com/workspaces/9981/workbooks/wb_0t3ckp5PctR8qcXqDSW/tables/t_0t3ckp6iockppVWofht/views/gv_0t3ckp7FYncjkbtcGUM

Troubleshooting Stuck Table: Enrichments and Formulas Not Running | Clay

6 comments

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Clay Support
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Try these steps to fix your stuck table:
Force restart columns:
Click the column header of stuck columns
Hover over "Run column" and select "Force" to jump start the run
Re-run individual cells:
Click on stuck cells that show "waiting for its inputs"
Click "re-run this cell"
Hard refresh your browser:
Windows: Ctrl + Shift + R
Mac: Cmd + Shift + R
Toggle auto-update:
Turn auto-update off and back on, then accept the run prompt to update all rows
These steps help recover from front or back end performance issues that cause tables to get stuck.
Clay Support
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Is that what you were looking for?
Satiesh Sheriff
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the ones preventing the other enrichments is a formula column, which is stuck at row 20 and not running after that row
Clay Support
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For a formula column stuck at row 20, try these solutions:
Force restart the column:
Click the formula column header
Hover over "Run column" and select "Force" to jump start the run
Run from specific row:
Right-click the column
Hover over "Run Column" > "Choose Number of rows to run"
Specify starting from row 21 [1]
Re-run individual cells:
Click on stuck cells showing "waiting for its inputs"
Click "re-run this cell"
If the column remains stuck on "queued," use "Force Rerun Column" from the column header dropdown to reset it .
Clay Support
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Was that helpful?
Clay Support
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If you still need help resolving the issue with your stuck formula column or other enrichments, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other problems you’re encountering?