Issue with Templated Table Running Excessive Enrichments

Alton W. · 2025-10-30T00:02:15.606Z

Howdy, I had a templated table run enrichments prior to a function that was supposed to filter out accounts. It ran through my entire accounts credits when it should have only done 10%

Issue with Templated Table Running Excessive Enrichments | Clay

12 comments

· Sorted by Oldest

Clay Support
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Your templated table likely ran enrichments on all accounts because filtering or conditional logic was not applied before the enrichment step. When enrichments are triggered without pre-qualifying or filtering rows, credits are used for every row, not just a subset like 10% [1].
To prevent this in the future:
Filter or qualify leads before enriching: Set up filters or use conditional runs so only the desired rows (e.g., 10%) are enriched [2].
Use conditional formulas: In the enrichment column’s Run Settings, add a condition (e.g., “Only run if row is in 10% sample”) to limit which rows are processed .
Test on a small batch first: Always run enrichments on a few rows before scaling up to the full table [3] .
Disable auto-update: Turn off auto-update for columns or tables while building or testing to avoid accidental full-table runs .
If you need more help, you can ask to speak to a human.
Clay Support
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Is that what you were looking for?
Alton W.
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Human
Clay Support
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Would you like me to connect you with a human agent? Or if you provide more details about your issue, I can continue to assist you.
Alton W.
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Talk to human
Clay Support
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I understand, I’m routing you to a human agent now who can assist you further.
Intercom
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Alton W.
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https://app.clay.com/workspaces/274375/workbooks/wb_0t4wyx2JkpU54hFUidx/tables/t_0t[…]ableId=t_0t4x1ydviUkHDW9EBaR&workbookId=wb_0t4wyx2JkpU54hFUidx
Amit K.
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Hey Alton- can you elaborate on the situation? How did it burn through your credits, how were you restricting it to only use 10%? Just want to get more context on these situations.
Alton W.
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I had a formula that should have randomally asigned a truth value Amit K. but your enrichments ran before that, i'm guessing you have a lot of asyncronus logic and they got triggered. Id very much like my tokens back.
Amit K.
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Hey Alton- are you referring to this formula column. This shouldn't trigger any downstream enrichments. Can you provide me more context here or send a quick video? Thank you!
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Clay Support
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Your templated table likely ran enrichments on all accounts because filtering or conditional logic was not applied before the enrichment step. When enrichments are triggered without pre-qualifying or filtering rows, credits are used for every row, not just a subset like 10% [1].
To prevent this in the future:
Filter or qualify leads before enriching: Set up filters or use conditional runs so only the desired rows (e.g., 10%) are enriched [2].
Use conditional formulas: In the enrichment column’s Run Settings, add a condition (e.g., “Only run if row is in 10% sample”) to limit which rows are processed .
Test on a small batch first: Always run enrichments on a few rows before scaling up to the full table [3] .
Disable auto-update: Turn off auto-update for columns or tables while building or testing to avoid accidental full-table runs .
If you need more help, you can ask to speak to a human.
Clay Support
APP
·
·
Is that what you were looking for?
Alton W.
·
·
Human
Clay Support
APP
·
·
Would you like me to connect you with a human agent? Or if you provide more details about your issue, I can continue to assist you.
Alton W.
·
·
Talk to human
Clay Support
APP
·
·
I understand, I’m routing you to a human agent now who can assist you further.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Alton W.
·
·
https://app.clay.com/workspaces/274375/workbooks/wb_0t4wyx2JkpU54hFUidx/tables/t_0t[…]ableId=t_0t4x1ydviUkHDW9EBaR&workbookId=wb_0t4wyx2JkpU54hFUidx
Amit K.
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Hey Alton- can you elaborate on the situation? How did it burn through your credits, how were you restricting it to only use 10%? Just want to get more context on these situations.
Alton W.
·
·
I had a formula that should have randomally asigned a truth value Amit K. but your enrichments ran before that, i'm guessing you have a lot of asyncronus logic and they got triggered. Id very much like my tokens back.
Amit K.
·
·
Hey Alton- are you referring to this formula column. This shouldn't trigger any downstream enrichments. Can you provide me more context here or send a quick video? Thank you!
Loading attachments
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!