CSV Import Issue: 2000 Rows Stuck After 10 Minutes

CSV import is not working. After 10 minutes still this... 2000 rows in file.

· Sorted by Oldest

Clay Support
APP
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I see your CSV is stuck at "Finalizing..." even though it shows 100% complete. This can happen with larger files or performance issues.
Try these steps:
Cancel the current upload and try a hard refresh: Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)
Make sure your CSV has a short filename and is UTF-8 encoded
If it's still stuck, try uploading to a Google Sheet first, then download as CSV and re-upload
Performance can be affected when multiple actions are running simultaneously, which might cause the finalization step to hang
Let me know if the refresh helps or if you're still seeing the same issue!
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with the CSV import issue, I’m here to assist you further. Would you like to provide more details about what you’re trying to resolve or any other challenges you’re facing?

Clay Support
APP
·
·
I see your CSV is stuck at "Finalizing..." even though it shows 100% complete. This can happen with larger files or performance issues.
Try these steps:
Cancel the current upload and try a hard refresh: Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)
Make sure your CSV has a short filename and is UTF-8 encoded
If it's still stuck, try uploading to a Google Sheet first, then download as CSV and re-upload
Performance can be affected when multiple actions are running simultaneously, which might cause the finalization step to hang
Let me know if the refresh helps or if you're still seeing the same issue!
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with the CSV import issue, I’m here to assist you further. Would you like to provide more details about what you’re trying to resolve or any other challenges you’re facing?