Slow or queued prompts in Clay can be caused by several factors:
** Large or complex tables: Running many actions or having large tables can slow down processing. Try a hard refresh (Cmd + Shift + R on Mac, Ctrl + Shift + R on Windows) to clear potential browser issues.
** API limits: If you’re using external APIs (like OpenAI or Anthropic), hitting rate or usage limits can cause delays. Check your API quotas and consider breaking large requests into smaller batches.
** Queued status after changes: If a column was updated or a run was stopped midway, try duplicating the column and running it only on rows that are empty, then merge results if needed.
** Dependencies or stuck actors: For integrations like Apify, a hard refresh can help. Also, review any column dependencies that might be causing delays.
If the issue persists, you can request human assistance by asking to "Talk to a person."
Experiencing Slow Response Times from Agents: 5-Minute Queue Wait | Clay