Troubleshooting Find People Feature with Salesforce Accounts

Hi Clay S.. I've created a table with all my accounts imported from Salesforce. From there, I'm wanting to find all relevant contacts within that particular account list. I'm using the "Find people" feature, and when creating a list, I have about 15,000+ people I can add to a table. However when adding to the table, only 50 upload. I've tried doing this process several times and it keeps doing a 50 person max, even after increasing the limit per company, and limit in general. I'm trying to use up so extra credits by end of day, so it's a bit of time sensitive ticket!

4 comments

Channeled
APP
·
·
The reason you can only add 50 people at a time is likely due to a limit set in your search filter—such as a cap on the number of people per company or a global result limit. Even if your preview shows 15, 000+ contacts, the import will only include as many as allowed by these settings. To increase the number of people added, review and adjust your search filters, especially any per-company or total limits, before importing. Also, your plan’s maximums apply: Free (2, 500), Starter (5, 000), Explorer (25, 000), and Pro (50, 000) profiles per search. Adjust your filters and plan settings to maximize your import size and use your credits efficiently before they expire.
Source: New at Clay | Clay.com
Brendan M.
·
·
https://app.clay.com/workspaces/244574/workbooks/wb_0sxyv8smYSR7AURYKor/tables/t_0sxywu9nogvnDJ8CbRZ/views/gv_0sxywu9ZzUkiZXazzmx
LuisArturo
·
·
Hey there Brendan thanks for reaching out, sorry for the delay here taking a look at this, what can happen here is for larger searches, it may take a bit for the rows to generate inside of a table. I see that your table now has more results than the initial 50. Curious has this been the only table you have seen this with?
Channeled
APP
·
·

Troubleshooting Find People Feature with Salesforce Accounts | Clay