If you're having trouble logging in, try these steps:
1. If you previously used a password, click "forgot password" on the login page to receive reset instructions.
2. If you're not receiving the reset email, you might be set up to sign in with Google Authentication instead. Try logging in via Google.
3. For persistent issues, try logging out completely, performing a hard refresh (Cmd+Shift+R on Mac or Ctrl+F5 on PC), and then logging back in.
If these steps don't work, please request human assistance by clicking "Talk to a person."