Claygent Columns Stuck: Ongoing Issue Update

Taimoor T.

·Dec 09, 2025 10:46 AM·

Doesnt seem to be fixed on our end. All Claygent columns have been stuck for hours

6 comments

· Sorted by Oldest

Clay Support
APP
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Try clicking the column header of your stuck Claygent columns and select Force Rerun Column - this should reset them and get things moving.
If that doesn't work, try a hard refresh:
Windows: Ctrl + Shift + R
Mac: Cmd + Shift + R
For processing delays with Claygent specifically, make sure your search queries are specific and consider breaking large requests into smaller batches.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need help with the Claygent columns being stuck, I’m here to assist. Would you like to provide more details about what you’re trying to resolve so we can continue troubleshooting?
Lejs H.
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Did it get fixed for you?
Clay Support
APP
·
·
I can't check system status or see if issues are resolved on our end, but I can help you troubleshoot your stuck Claygent columns.
Since the Force Rerun Column and hard refresh didn't work, try these additional steps:
Delete and recreate the column:
1.
Delete the stuck Claygent column
2.
Create a fresh column with the same configuration
3.
This often resolves persistent queuing issues
Check for dependencies:
Make sure the Claygent column isn't waiting for data from another column that might also be stuck
Are you still seeing the columns stuck in "queued" status after trying the Force Rerun?
Clay Support
APP
·
·
If the Claygent columns are still stuck after trying those steps, I apologize for the inconvenience and am here to help further. Would you like to share more details about what you’re trying to achieve so we can continue troubleshooting?

Clay Support
APP
·
·
Try clicking the column header of your stuck Claygent columns and select Force Rerun Column - this should reset them and get things moving.
If that doesn't work, try a hard refresh:
Windows: Ctrl + Shift + R
Mac: Cmd + Shift + R
For processing delays with Claygent specifically, make sure your search queries are specific and consider breaking large requests into smaller batches.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need help with the Claygent columns being stuck, I’m here to assist. Would you like to provide more details about what you’re trying to resolve so we can continue troubleshooting?
Lejs H.
·
·
Did it get fixed for you?
Clay Support
APP
·
·
I can't check system status or see if issues are resolved on our end, but I can help you troubleshoot your stuck Claygent columns.
Since the Force Rerun Column and hard refresh didn't work, try these additional steps:
Delete and recreate the column:
1.
Delete the stuck Claygent column
2.
Create a fresh column with the same configuration
3.
This often resolves persistent queuing issues
Check for dependencies:
Make sure the Claygent column isn't waiting for data from another column that might also be stuck
Are you still seeing the columns stuck in "queued" status after trying the Force Rerun?
Clay Support
APP
·
·
If the Claygent columns are still stuck after trying those steps, I apologize for the inconvenience and am here to help further. Would you like to share more details about what you’re trying to achieve so we can continue troubleshooting?