Issue with Waterfall Enrichment: Emails Not Copying to Table Column

Lucas N. · 2025-07-08T15:44:09.927Z

Hello support team, in my table, the enriched email addresses (Waterfall enrichment) were not copied to the column where usually all enriched data is pasted to. I noticed if I force re-run 1 row the copy pasting does work but it costs me another credit even though the email address was already found. Manually copying the emails won't work as I have 7k contacts. It seems to be an error in the waterfall enrichment. Can you help me? This is the table:

Issue with Waterfall Enrichment: Emails Not Copying to Table Column | Clay

3 comments

· Sorted by Oldest

Clay
APP
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The final validated emails from waterfall enrichment should appear in the last column of your table. Check if you selected the correct data fields during Step 5 of the enrichment setup - you need to choose which data from the enrichment to add as columns to your table. Even if you didn't add columns initially, the enriched data is still available and accessible. The validation columns are hidden by default to keep your table tidy. Open the Columns Panel and unhide these columns to see the detailed validation process and locate your enriched emails. If you need further help troubleshooting this specific table issue, request human assistance by clicking on "Talk to a person."
Sources: Enrich People (Waterfalls) [CRM Enrichment] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University Clearbit integration overview | Documentation | Clay University
Lucas N.
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https://app.clay.com/workspaces/636204/workbooks/wb_0sygwdx5cpj8CiJZTE7/tables/t_0sygx8yE53zp7HR5x5m/views/gv_0sygx8yKSxE6GxeNYzT
Daniel K.
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Hey Lucas, thanks for reaching out. Auto-update is currently disabled on your table. If you enable it, it should populate all the emails in the final column.
(11 kB)
Also, a few tips on saving credits: 1. Turn Off Auto-Update: Disable auto-update while setting up your table to avoid unnecessary credit usage. You can do this by clicking the three dots next to your table name and selecting "Auto-Update Columns" to toggle it off. Once your setup is finalized, you can turn it back on. 2. Qualify Leads Before Enriching: Enrich only the most relevant leads by filtering rows based on criteria like location or industry. Use Conditional Runs to set up rules for when enrichments should occur. 3. Test Enrichments on a Small Sample: Before running an enrichment on an entire column, test it on a small sample to ensure everything works as expected. 4. Use Your Own API Keys: Integrate your own API keys from other providers to reduce the credits spent in Clay. 5. Avoid Duplicate Enrichments: Use Lookup Columns to pull existing data into your current table to avoid spending credits twice for the same data. For more details, you can refer to the Clay Credits Calculator and the Ways to Save Clay Credits guide. If there's anything else I can assist you with, please let me know! 😊 Have a great Wednesday, Daniel

Clay
APP
·
·
The final validated emails from waterfall enrichment should appear in the last column of your table. Check if you selected the correct data fields during Step 5 of the enrichment setup - you need to choose which data from the enrichment to add as columns to your table. Even if you didn't add columns initially, the enriched data is still available and accessible. The validation columns are hidden by default to keep your table tidy. Open the Columns Panel and unhide these columns to see the detailed validation process and locate your enriched emails. If you need further help troubleshooting this specific table issue, request human assistance by clicking on "Talk to a person."
Sources: Enrich People (Waterfalls) [CRM Enrichment] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University Clearbit integration overview | Documentation | Clay University
Lucas N.
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https://app.clay.com/workspaces/636204/workbooks/wb_0sygwdx5cpj8CiJZTE7/tables/t_0sygx8yE53zp7HR5x5m/views/gv_0sygx8yKSxE6GxeNYzT
Daniel K.
·
·
Hey Lucas, thanks for reaching out. Auto-update is currently disabled on your table. If you enable it, it should populate all the emails in the final column.
(11 kB)
Also, a few tips on saving credits: 1. Turn Off Auto-Update: Disable auto-update while setting up your table to avoid unnecessary credit usage. You can do this by clicking the three dots next to your table name and selecting "Auto-Update Columns" to toggle it off. Once your setup is finalized, you can turn it back on. 2. Qualify Leads Before Enriching: Enrich only the most relevant leads by filtering rows based on criteria like location or industry. Use Conditional Runs to set up rules for when enrichments should occur. 3. Test Enrichments on a Small Sample: Before running an enrichment on an entire column, test it on a small sample to ensure everything works as expected. 4. Use Your Own API Keys: Integrate your own API keys from other providers to reduce the credits spent in Clay. 5. Avoid Duplicate Enrichments: Use Lookup Columns to pull existing data into your current table to avoid spending credits twice for the same data. For more details, you can refer to the Clay Credits Calculator and the Ways to Save Clay Credits guide. If there's anything else I can assist you with, please let me know! 😊 Have a great Wednesday, Daniel