Request to Reset Password for Team Email Finance@commonsku.com

·Jun 30, 2025 01:33 PM·

Clay S. Can you please reset the password for our team email finance@commonsku.com? The reset password function is not working and we have not been able to log in for the first time

4 comments

· Sorted by Oldest

Clay
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It sounds like you might be set up to sign in using Google Authentication rather than password login. Try logging in with Google instead. If you need to switch from Google Auth to password login, you'll need to talk to a human agent as customers can't change their login method independently. To request human assistance, please click on "Talk to a person" in this chat.
Source: Workspace administration documentation | Documentation | Clay University
Linda F.
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No! Need to talk to a person please
Daniela D.
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Hey there! Apologies for the delay. Happy to help. Your team email is now enabled for password login✅. You should receive an email when you click on "forgot password" and go through the password reset flow. Let us know if you run into any issues.
Channeled
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Clay
APP
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It sounds like you might be set up to sign in using Google Authentication rather than password login. Try logging in with Google instead. If you need to switch from Google Auth to password login, you'll need to talk to a human agent as customers can't change their login method independently. To request human assistance, please click on "Talk to a person" in this chat.
Source: Workspace administration documentation | Documentation | Clay University
Linda F.
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No! Need to talk to a person please
Daniela D.
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Hey there! Apologies for the delay. Happy to help. Your team email is now enabled for password login✅. You should receive an email when you click on "forgot password" and go through the password reset flow. Let us know if you run into any issues.
Channeled
APP
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