With the help of GPT, to help return a smile 🧩 “When Clay Goes Away” By a Frustrated Automator I sat down with coffee, ambition in tow, “Today I’ll build workflows that brilliantly flow!” But alas, when I clicked, to my utter dismay— A 500 appeared: “Sorry, Clay’s gone away.” No variables fetched, no buttons to press, No webhook to trigger this email success. My prospects are waiting, my leads growing cold— But Clay’s in the corner, just spinning and bold. I refreshed, I rebooted, I whispered a prayer, I even yelled “retry!” into thin air. But still, all I saw was the loading delay, As if Clay had gone out for a three-hour lay. “Perhaps it’s a feature!” I told myself twice, “Like a forced meditation… isn’t that nice?” But deep in my soul, I knew I’d been played— By JavaScript errors and workflows delayed. So here’s to you, Clay — you beautiful beast, Come back online, at the very least. For while I do love you, let’s make this clear, Downtime at launch time? That’s how I lose cheer!
When experiencing Clay downtime or availability issues, try these troubleshooting steps: Hard Refresh Your Browser: ** Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) ** PC: Ctrl + F5 or Ctrl + Shift + R Clear Browser Cache: Clear your browser cache and refresh the view to resolve persistent error messages. Force Run Stuck Enrichments: If columns are queued, click the column header, hover over "Run column," and select "Force" to jump-start the process. Service Level Agreement: If Clay is completely unavailable for more than 6 hours, we provide service credits of 5% of applicable fees for each 6-hour downtime period. These steps resolve most temporary connectivity and performance issues with our platform.
Source: Clay: Terms of Service
Hi Charles, Thank you for reaching out to the support team and thank you for the poem. We had an incident earlier today. The earlier latency issues affecting some Clay tables have now been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it! If you're still experiencing any issues, please let us know.
