Request for Assistance with Overcharged Expense and Credit Recovery

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Can someone help me reduce this cost - I was charged more - is there way I can get the credit back

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Clay
APP
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If you were overcharged, refunds typically process within 10 business days of cancellation. When upgrading plans, you can receive a refund for your previous plan payment, which usually reflects within 10 days. For invalid data charges, we automatically refund credits when providers refund us due to inability to deliver valid data. To reduce costs, use our credits calculator to estimate expenses, as different data providers have varying costs. You can also purchase credit top-ups if you only need more credits temporarily rather than upgrading your entire plan. If you need further help with your specific overcharge situation, request human assistance by clicking "Talk to a person."
Sources: Credits | Documentation | Clay University Providers Do Not Return Valid Data FAQ | Clay.com
Hari Kumar
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Hey Manish! Happy to look into this for you. Can you provide the link to the table in which you were overcharged so I can see what might have been going on? Also, for future reference, I'm attaching an article here that should get you started with credit optimization and avoiding unwanted spend. Hope this helps! - Hari

Clay
APP
·
·
If you were overcharged, refunds typically process within 10 business days of cancellation. When upgrading plans, you can receive a refund for your previous plan payment, which usually reflects within 10 days. For invalid data charges, we automatically refund credits when providers refund us due to inability to deliver valid data. To reduce costs, use our credits calculator to estimate expenses, as different data providers have varying costs. You can also purchase credit top-ups if you only need more credits temporarily rather than upgrading your entire plan. If you need further help with your specific overcharge situation, request human assistance by clicking "Talk to a person."
Sources: Credits | Documentation | Clay University Providers Do Not Return Valid Data FAQ | Clay.com
Hari Kumar
·
·
Hey Manish! Happy to look into this for you. Can you provide the link to the table in which you were overcharged so I can see what might have been going on? Also, for future reference, I'm attaching an article here that should get you started with credit optimization and avoiding unwanted spend. Hope this helps! - Hari