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Request to Admit Friend to Community Support Channel | Clay

Request to Admit Friend to Community Support Channel

Griffin Davidson

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can you someone admit a friend into this community? He is having trouble getting onto the support channel here, his email is l.dylan.davidson@gmail.com

6 comments

· Sorted by Oldest

Clay
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I can't directly admit someone to your workspace, but you can invite your friend yourself. Go to Settings > Team > +Invite, enter l.dylan.davidson@gmail.com, select their role (User or Admin), and click Send Invite. They'll receive an email to join your workspace with the specified role. If you need further help with this process, you can request human assistance by clicking on "Talk to a person."
Sources: Invite Members to Your Workspace Workspace administration documentation | Documentation | Clay University Roles and permissions | Documentation | Clay University
Clay
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Hi Griffin, Thanks for reaching out to support. Would you be able to ask your friend to try joining one more time to see if it works? Additionally, would you be able to send over their linked in profile URL please, I will go ahead and check to make sure everything is configured correctly on our end. Thanks, Nicole
Griffin Davidson
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Thanks Nicole - l.dylan.davidson@gmail.com https://www.linkedin.com/in/dylan-davidson-2aaaa2170/
Clay
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Hi Griffin, Checking now, just to double check, was your friend able to try again? -Nicole
Channeled
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Griffin Davidson
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he was unable, he says it asks him over and over again for his email but never gest it