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Troubleshooting Google Slides Connection Issues with Clay.com | Clay

Troubleshooting Google Slides Connection Issues with Clay.com

·Jul 16, 2025 12:51 PM·

Hi Team, No matter what account I use to try and connect google slides to clay.com I always get this error

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When connecting Google Slides, ensure you select "Select files and folders" that Clay can access during authentication. Try these troubleshooting steps: 1. Clear browser cache and refresh the page 2. Hard refresh your browser: • Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) • PC: Ctrl + F5 3. Check account permissions - remove the connection and reconnect with the correct Google account 4. Disable browser extensions that block content or network requests If the issue persists after trying these steps, request human assistance by clicking "Talk to a person."
Sources: Google Slides integration | Documentation | Clay University Cannot reach server!