My team shared a Clay table but not able to open it. Could you resolve it? Here's the Clay Table
If you’re unable to open the shared Clay table, there are a few common reasons:
The table may have been unshared by the creator, the link could be incorrect, or there might be a temporary issue. Try reloading the page to see if it loads. If the problem persists, the table may no longer be accessible to you [1].
If you’re a Viewer (Enterprise only), you can only view content if you have been granted access. Viewers cannot create new tables or workbooks, but can be given Editor access to specific tables or workbooks. If you haven’t been added as a collaborator, you may not have permission to view the table [4] [5].
If you’ve tried these steps and still can’t access the table, you may need to ask the table owner to check the sharing settings or re-share the table with you.
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If you still need help accessing the shared Clay table, please let me know. Would you like to provide more details about the issue you're facing so I can assist you further?
https://app.clay.com/shared-workbook/share_0t6bu3lgZu5fjMokBNb My team sent another link and still not able to view it
If you’re still unable to view the shared Clay table from the new link, here are the most common reasons:
The table may have been unshared by the creator, the link could be incorrect, or there might be a temporary issue. Try reloading the page to see if it loads. If the problem persists, the table may no longer be accessible to you [1].
If you’re a Viewer (Enterprise only), you can only view content if you’ve been granted access. Viewers cannot create new tables or workbooks, but can be given Editor access to specific tables or workbooks. If you haven’t been added as a collaborator, you may not have permission to view the table [4], [5].
If you’ve tried these steps and still can’t access the table, the table owner should double-check the sharing settings or re-share the table with you.
Is that what you were looking for?
If you still need help accessing the shared Clay table, I’m here to assist you. Would you like to provide more details about what happens when you try to open the link?
The “Share link not found” error means the table was either unshared by the creator, the link is incorrect, or there was an unexpected issue. Even if your teammate re-shared the table, double-check that:
The link is being used by someone with the correct permissions. If you’re a Viewer (Enterprise only), you must be added as a collaborator to access the table .
Is that what you were looking for?
Speak to human agent
I understand your frustration. I’m routing you to a human agent who can assist you further.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

Hi Anas,
Thank you for reaching out to the support team. Can you tell me the name of this Clay workbook? I'm unable to open the link you sent me.
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
