If LeadMagic times out in your email waterfall, first check if you've run out of credits. If credits aren't the issue, try generating a fresh API key from LeadMagic and reconnecting it.
If you encounter validation errors due to depleted API credits, purchase additional credits from your email verification provider. Once you've added more credits, go to your first waterfall column and use the "Run all rows that haven't run or have errors" option to restart failed attempts.
Since you're still experiencing LeadMagic timeouts after trying the previous steps, here are additional troubleshooting options:
Check your LeadMagic account directly to verify if you have sufficient credits remaining.
If credits aren't the issue, try these steps:
** Generate a completely new API key from your LeadMagic dashboard
** Remove the current LeadMagic connection in Clay
** Add the integration again with your fresh API key
*For validation errors specifically, ensure you have enough credits with your email verification provider, then use "Run all rows that haven't run or have errors" on your first waterfall column to retry failed attempts.
If the timeout persists after these steps, request human assistance by clicking "Talk to a person" for further investigation.
Hey Andreas! Sorry about this. Happy to help. The engineering team is looking into this. We don't have an ETA yet but we'll follow up as soon as its confirmed.
