Issues with Backend Performance and Row Limit Exceedance

·

Clay S., Siya V. Can someone please check your backend? I have removed tables/workbooks that's already 30k - 50k rows and it still says I exceeded the limit and your table is loading very slow. It's just 576 rows but it's not loading properly (please see the screenshot)

3 comments

Clay
APP
·
·
Clay tables support up to 50,000 rows per table. Performance issues with slow loading can occur with larger tables or when multiple actions run simultaneously. Try a hard refresh first: ** Mac: Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + E (Safari) ** Windows: Ctrl + F5 or Ctrl + Shift + R If you're still seeing empty rows or display issues after removing tables, try clearing your cache and refreshing - this often resolves front-end performance issues. If the problem persists after these steps, please request human assistance by clicking "Talk to a person" so our team can investigate the backend issue you mentioned.
Michelle
·
·
Also your support replies very slow.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.