Hi there π trying to use a saved companies search and getting the following error:
Unknown error. Please reach out to Clay support (Error code 1: ID at_0t4f50hgewjqbghg2gm Status ERROR_ACTION_RUNTIME_ERROR)
Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Try these troubleshooting steps for your runtime error:
1.
Clear browser cache and refresh - This resolves most persistent error messages.
2.
Log out and log back in - This refreshes your session token and can resolve session-related errors.
3.
Hard refresh your browser:β’ Windows: Ctrl + Shift + Rβ’ Mac: Cmd + Shift + R
If the error persists after trying these steps, request human assistance by clicking "Talk to a person" for further investigation of this specific error code.
If you still need help resolving the runtime error, Iβm here to assist you further. Would you like to provide more details about what youβre trying to achieve with the saved companies search?