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Request to Change Client's Clay Account Email Address

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hey support, I opened a clay account for a client and need to have their account email changed from mine to theirs. Can you help with that?

Request to Change Client's Clay Account Email Address | Clay

3 comments

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Channeled
APP
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To update the email address for your client's account, we'll need some information: 1. The current email address on the account (your email) 2. The new email address you want to use (your client's email) Please note: If your client has already created another account with their email address, we'll need to delete that account first. Since this process involves changing account ownership, it's best to request human assistance for this task. If you need further help, please click on "Talk to a person" to get in touch with our support team.
LuisArturo
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Hey there sorry for the delay, can you clarify what the name of the workspace that was created for this client is called so that we can check this.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.