Need Help Understanding 7400+ Credits Run Issue

Joel M. · 2025-07-29T22:45:56.633Z

somehow 7400+ credits were run but I'm not sure how this happened. Its not clear based on the table. Can you help?

Need Help Understanding 7400+ Credits Run Issue | Clay

14 comments

· Sorted by Oldest

Clay
APP
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To investigate your 7400+ credit usage, check the credit usage dashboard: 1. Click your account name → Settings → Credit usage 2. View the Workspace tab to see folders, workbooks, and tables sorted by credits used 3. Click Integrations tab to see which integrations consumed the most credits For specific column analysis, right-click any column and select "Run Info" to see credits spent on that column. You can also use "View Table History" at the bottom of your table to see which columns used credits. Both views can be exported as CSV for detailed analysis.
Sources: Credit usage | Documentation | Clay University Credit usage | Documentation | Clay University How Clay Credits Work
Joel M.
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https://app.clay.com/workspaces/688665/workbooks/wb_0t06jjnNNV5e6Kr6aHq/tables/t_0t06k8mQUnppNVYDPPY/views/gv_0t06k8nPk5hk7wxaWug
Joel M.
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it appears the signal table was run twice when it should not have been run at all
Bo (.
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I checked the job IDs, and they’re all different, which means the table was triggered multiple times. Since credit usage is calculated per row processed, this explains the higher credit consumption. It looks like the table was set to run automatically, and it may also have been triggered manually. Could that have happened on your end?
Joel M.
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Yes, we have someone new on the team who is training.
Joel M.
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we set the table up together a few days ago, but he must have re-ran everything.
Joel M.
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is it possible to credit back the usage as a one-time thing. This has never happened before
LuisArturo
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Hey there Joel thanks for reaching out, jumping in here, have gone and added the credits here
Joel M.
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🤝
Joel M.
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grateful! Thank you
Hasnain R.
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Sure! Go to the table click the clock icon (Run History) check recent runs and see which column used the most credits. You can also check Automations (gear icon) and Claygent steps they often use more credits. Let me know if you want help reviewing a specific run!
Nicole G.
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Hi Joel, Just wanted to double check, it seems like the credits were added back to your account, are you still experiencing an issue?
Joel M.
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No issues Nicole G.! thank you
Nicole G.
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Hi Joel, Sounds good. In that case, I'll go ahead and close out this ticket, but please feel free to reach out to support with any questions you may have in the future.
🤝1

Clay
APP
·
·
To investigate your 7400+ credit usage, check the credit usage dashboard: 1. Click your account name → Settings → Credit usage 2. View the Workspace tab to see folders, workbooks, and tables sorted by credits used 3. Click Integrations tab to see which integrations consumed the most credits For specific column analysis, right-click any column and select "Run Info" to see credits spent on that column. You can also use "View Table History" at the bottom of your table to see which columns used credits. Both views can be exported as CSV for detailed analysis.
Sources: Credit usage | Documentation | Clay University Credit usage | Documentation | Clay University How Clay Credits Work
Joel M.
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https://app.clay.com/workspaces/688665/workbooks/wb_0t06jjnNNV5e6Kr6aHq/tables/t_0t06k8mQUnppNVYDPPY/views/gv_0t06k8nPk5hk7wxaWug
Joel M.
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·
it appears the signal table was run twice when it should not have been run at all
Bo (.
·
·
I checked the job IDs, and they’re all different, which means the table was triggered multiple times. Since credit usage is calculated per row processed, this explains the higher credit consumption. It looks like the table was set to run automatically, and it may also have been triggered manually. Could that have happened on your end?
Joel M.
·
·
Yes, we have someone new on the team who is training.
Joel M.
·
·
we set the table up together a few days ago, but he must have re-ran everything.
Joel M.
·
·
is it possible to credit back the usage as a one-time thing. This has never happened before
LuisArturo
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Hey there Joel thanks for reaching out, jumping in here, have gone and added the credits here
Joel M.
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·
🤝
Joel M.
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·
grateful! Thank you
Hasnain R.
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·
Sure! Go to the table click the clock icon (Run History) check recent runs and see which column used the most credits. You can also check Automations (gear icon) and Claygent steps they often use more credits. Let me know if you want help reviewing a specific run!
Nicole G.
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·
Hi Joel, Just wanted to double check, it seems like the credits were added back to your account, are you still experiencing an issue?
Joel M.
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No issues Nicole G.! thank you
Nicole G.
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Hi Joel, Sounds good. In that case, I'll go ahead and close out this ticket, but please feel free to reach out to support with any questions you may have in the future.
🤝1