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Claygent Access Issues with LinkedIn Profiles: Need Help! | Clay

Claygent Access Issues with LinkedIn Profiles: Need Help!

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Hey - I have a problem. I use claygent to access linkedin and get some info. It have worked for the past 12 months, but now, the claygent saying it can't access the linkedin profiles and get the data.

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6 comments

· Sorted by Oldest

Clay Support
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Try these troubleshooting steps for your Claygent LinkedIn data retrieval errors:
First, try basic fixes:
Log out of Clay and log back in to refresh your session token
Clear your browser cache and refresh the view
For the specific enrichment issues:
Click on the column header of the failing Claygent column
Hover over "Run column" in the dropdown
Select "Force" to jump start the column run
Optimize your Claygent setup:
Ensure your search queries are specific and well-defined
Break large data requests into smaller batches
Check your network connection stability
The "tool execution errors" you're seeing suggest temporary processing issues rather than permanent access problems, since some profiles are still working successfully.
Clay Support
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Was that helpful?
Clay Support
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If you still need help resolving the Claygent LinkedIn data retrieval issue, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other errors you’re encountering?
Joel K.
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Same here
Clay Support
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I see you're still experiencing the issue. Would you like me to connect you with a human agent? Or if you provide more details about your problem, we can continue working together.
Clay Support
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I’m sorry the issue is persisting and I’m here to help if you need further assistance. Could you share more details about what you’re trying to resolve or any other errors you’re seeing?