Troubleshooting OpenAI API Key Errors for Enrichment

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i’ve just tried using my open ai api key to run an enrichment but got this error - can you explain what i need to do ?

· Sorted by Oldest

Clay
APP
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OpenAI API errors typically occur due to an incorrect API key or insufficient usage tier limits. First, verify your API key is correct by checking it at OpenAI API Keys and updating it in Clay. If the key is correct but you're seeing warnings or slow performance, your OpenAI account may have low limits. For reliable use, you need 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. Free plans and tier 1 accounts don't meet these requirements. Check your usage tier at OpenAI Usage Limits and upgrade to tier 2 if needed. Could you copy and paste the specific error message you received so I can provide more targeted troubleshooting?

Clay
APP
·
·
OpenAI API errors typically occur due to an incorrect API key or insufficient usage tier limits. First, verify your API key is correct by checking it at OpenAI API Keys and updating it in Clay. If the key is correct but you're seeing warnings or slow performance, your OpenAI account may have low limits. For reliable use, you need 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. Free plans and tier 1 accounts don't meet these requirements. Check your usage tier at OpenAI Usage Limits and upgrade to tier 2 if needed. Could you copy and paste the specific error message you received so I can provide more targeted troubleshooting?