Troubleshooting Send Table Data Conditional and Feature Suggestions

Garrett W. · 2025-10-15 20:08:14.494865+00

Send Table Data Conditional isnt running but Claygent acknowledges that it should (lol) 😆 https://app.clay.com/workspaces/532984/workbooks/wb_0t3wjm0UpbVd7uSQGMA/tables/t_0t3x4utMgBEFzeZPvqp/views/gv_0t3x4utuDNXac9mfgrY Addiitonally, would be epic if the merge column for Find People at Company enrichment actually returned a merged array of people objects rather than just the count 🙂

Troubleshooting Send Table Data Conditional and Feature Suggestions | Clay

Clay Support
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Based on your screenshots, there's a discrepancy between what the condition should evaluate to and what's actually happening. This suggests a timing issue where the values shown might not be the ones used during evaluation.
Try these troubleshooting steps:
1.
Hard refresh your browser (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) to clear any cached data
2.
Check column dependencies - ensure the "Send Table Data" column isn't running before the referenced columns ("Custom Waterfall", "DQ") have finished processing
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Use Clay.getCellStatus() in a formula column to verify the status of your referenced columns before the conditional runs: Clay.getCellStatus(#{{Custom_Waterfall_field_id}})
4.
Review your conditional formula structure - ensure it follows proper if-else logic with correct operators (AND/OR) [1]
The "explain" button in the run condition panel should help identify the exact timing of when values are being evaluated versus when they're displayed.
Clay Support
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Did that answer your question?
Garrett W.
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no, please get human support https://app.clay.com/workspaces/532984/workbooks/wb_0t3wjm0UpbVd7uSQGMA/tables/t_0t3x4utMgBEFzeZPvqp/views/gv_0t3x4utuDNXac9mfgrY
Clay Support
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I understand this is frustrating, so I’m routing you to our human team now for further assistance.
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Garrett W.
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also the waterfall is returning way more than the set max
Garrett W.
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wondering if any update here! Clay Clay S.
Mitch H.
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Hey Garrett, I see that each of your send table data actions are running, curious if you could expand a little bit on the specific issue there. Furthermore, I'll go ahead and report the limit issue to our engineering team to have a look at. Thanks so much for reporting this.
Garrett W.
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i had to change the formula in the conditional run section and i have to run for each one of the waterfall columns
Garrett W.
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its like pretty messy lol
Mitch H.
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Got it. Unfortunately at the moment that is the most efficient way to send table data for this particular waterfall. That being said, in the future if you are hoping to perform this more smoothly I recommend using the find people at these companies source which automatically populates a new people table without the need for any send table data actions.
Garrett W.
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yes but then i cant specify different titles or locations right? it all needs to be the same right?
Mitch H.
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No you can certainly specify different titles, seniorities, locations, descriptions etc.
Garrett W.
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by each row though? example if we have 2 rows
accounts receivable - austin texas -> i want to look for VP of accounts receivable in texas
head of revops - london, uk -> i want to look for vp of revenue ops in united kingdom
doesnt that not allow me to do that Mitch H.?
Mitch H.
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It allows you to look for each of those rolls and locations per company, so it will return in one row revops people in london and and revops people in texas and accounts receivable people in london as well as texas. So technically you are correct in that it won't be perfectly per row, but it will return the data you want and some. Hope this helps :)

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