Issues Connecting Google Mail: Seeking Solutions
hi Clay S., I tried to connect my google mail, but got this. Any ideas how to resolve?
hi Clay S., I tried to connect my google mail, but got this. Any ideas how to resolve?
To connect your Google account to Clay: 1. Go to Settings > Connections > Add Connection 2. Search for "Google Sheets" and click on any Google Sheets action 3. Click Add Account and sign into your Google account 4. Name your account and click Save If you can't see the connection fields, check that you're using the correct Google account. If using the wrong account, remove the connection and reconnect with the correct one. Note: Google Sheets integration requires Clay's Starter plan ($149/mo) - it's not available on the free plan.
To troubleshoot your Google Mail connection for email campaigns: 1. Test your connection: Go to Settings > Connections, find your Google account, click the "..." menu and select "Test Connection" to verify it's working properly. 2. Edit your account: If the test fails, click "Edit" to update credentials or re-enter your login information. 3. Check account setup: Ensure you've properly connected your account by going to Settings > Connections > Add Connection and signing into the correct Google account. Note that Clay integrates with email sequencing tools like Instantly, Smartlead, and others rather than sending emails directly. If you need further help, request human assistance by clicking "Talk to a person."
Can you let us know which workspace you’re working in so we can take a look? That’ll help us troubleshoot the Gmail connection issue.
Thanks—can you send over the exact workspace URL and the table where you’re seeing this issue? Also, let me know what steps you’re taking before the Gmail connection error appears. I checked your workspace but couldn’t locate the flow you’re referring to. Just want to make sure I’m looking in the right place.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.