Troubleshooting CSV Import Issues with URL Data Types

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Clay is not allowing me to import "Company Website URL" despite the columns matching exactly from my CSV. I also had this issue with the "LinkedIn Profile URL", until I created a duplicate one. Curious why CSV import is giving trouble with URL data types

2 comments

Clay
APP
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For CSV import issues with URL columns, try these troubleshooting steps: • Remove special characters: Remove commas, colons, and semicolons from your CSV data, as these can interfere with field interpretation • Use UTF-8 encoding: Ensure your CSV file uses UTF-8 encoding with comma-separated values • Try the Google Sheets method: Upload your data to a public Google Sheet, then download it again as a CSV and attempt the upload once more • Keep filename short: Make sure your CSV file name is brief These steps address common formatting issues that can prevent successful URL column imports. If you need further help, request human assistance by clicking on "Talk to a person."
Faye R.
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“Hey, I’ve run into this issue too. A workaround that worked for me was renaming the column slightly and re-uploading. Let me know if you want a template to test with!”