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Issue with Consistent Email Pull from Contact Out API | Clay

Issue with Consistent Email Pull from Contact Out API

·Sep 11, 2025 02:36 AM·

question when u have a moment - https://www.loom.com/share/ccca4a0d5368424db2ee31d12a0af582?sid=733b649d-775e-469c-9cf7-cc967415cee2 Can you tell me why this is happening? It pulls out the same email at every hit when I search using contact out API.

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1 comment

· Sorted by Oldest

Kabeer A.
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That usually happens when the ContactOut API returns a cached or default value instead of unique results. Try refreshing the API connection or setting up a different enrichment order so it retries with another provider when ContactOut fails. I can help you configure this if you’d like.