Assistance Needed: Troubleshooting Signal Issue in Clay App

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Can someone help with why this signal is not working? - https://app.clay.com/workspaces/624706/workbooks/wb_0sx6hduQqCeJPUJdnYq/tables/t_0sx6hduT3n9C3riTrbo/views/gv_0sx6hdvvb42ez5ubzYQ

5 comments

Channeled
APP
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To troubleshoot your signal, try these steps: Edit the signal: 1. Click the column title with the 📡 icon (usually called "Event") 2. Click "Edit column" 3. Check your configuration and click "Save changes" Common fixes: ** Verify your table has proper identifiers (LinkedIn URLs for contacts or website/LinkedIn URLs for companies) ** Check if enrichments are "waiting for inputs" - click "re-run this cell" or toggle auto-update off/on * Ensure you have sufficient credits, as signals cost 1 credit per 5 records checked If these steps don't resolve the issue, please request human assistance by clicking "Talk to a person" for further troubleshooting.
Sources: Custom Signals | Documentation | Clay University Signals | Documentation | Clay University Signals | Documentation | Clay University
Sakshi P.
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https://app.clay.com/workspaces/624706/workbooks/wb_0sx6hduQqCeJPUJdnYq/tables/t_0sx6hduT3n9C3riTrbo/views/gv_0sx6hdvvb42ez5ubzYQ
Bo (.
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Hey, I took a look and everything seems to be working as expected. The signal is set to run monthly, and I can see that it last ran earlier today. Let me know if you were expecting something different or if it’s still not behaving how it should.
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Sakshi P.
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Then why does it say waiting for results? When will I see the results?
Bo (.
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Hey, good catch. I’ve flagged this to the product team so they can update the message and make it clearer—really appreciate you pointing it out. Let me know if you have more questions.