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Guidance on Upgrading from Starter Plan to Explorer Plan | Clay

Guidance on Upgrading from Starter Plan to Explorer Plan

·Jun 26, 2025 04:47 PM·

My starter plan just renewed but I wanted to upgrade to the Explorer and it appears I would have to pay full price for the explorer. Does anyone have any guidance on how I could get upgrade the starter to explorer and just pay the difference? Can I return the starter once i upgrade to explorer?

2 comments

· Sorted by Oldest

Clay
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Yes, you can receive a refund for your Starter plan payment when you upgrade to Explorer. The refund typically appears within 10 days. To upgrade: 1. Click Settings > Plans and Billing > Change Plan 2. Select either Monthly or Annual plan 3. Choose the Explorer plan and your desired credit amount 4. Click Upgrade Plan > Subscribe When you upgrade, your billing cycle resets immediately, and the new credits are added to your current balance.
Sources: Change Your Plan, Cancel Your Plan, Restart Your Trial FAQ | Clay.com
Channeled
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