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Workbook Issue: Rows Disappearing and Slow Source Finder

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👋 Hello, team! I have an issue on my workbook, Any enrichment be it clay or GPT, if i run it the rows are going blank or disappearing. and also the source finder seems to be slow in getting the data today.

Workbook Issue: Rows Disappearing and Slow Source Finder | Clay

4 comments

· Sorted by Oldest

Clay
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For enrichments not running and rows appearing blank, try these solutions: Force restart enrichments: ** Click the column header of the stuck column ** Hover over "Run column" and select "Force" to jump start the run Hard refresh your browser: ** Windows: Ctrl + Shift + R ** Mac: Cmd + Shift + R For individual cells: ** Click on the blank cell and select "re-run this cell" ** Or toggle auto-update off and on again Clear cache issues: If you see empty rows after filtering, try clearing your cache and refreshing - this resolves front-end performance issues These steps should resolve both the blank rows and slow performance you're experiencing.
Sayli G.
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Hello Harshan! Thanks for reaching out! This is a bug our team is currently working on which is very high priority. We’ve pushed a fix that should deal with the underlying issue that was causing rows to be deleted in tables with auto-dedupe enabled, that being said, we're still monitoring the situation. Additionally, our team is working on data recovery. We’ll share another update as soon as we have more details on data restoration. Thank you for your continued patience
George D.
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Hey there - we wanted to let you know that the incident related rows being deleted in auto-dedupe tables has been resolved. If you have any further questions, please don't hesitate to reach back out! https://status.clay.com/incidents/44a7091d-8b49-4a0c-b417-bd27d498c1f9
Channeled
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