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Question about Workspace Upgrade and CRM Connections | Clay

Question about Workspace Upgrade and CRM Connections

·Jan 08, 2026 04:10 PM·

Hey can I ensure my workspace 585194 has been upgraded? I see the credits but can't add CRM connections yet

5 comments

· Sorted by Oldest

Clay Support
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CRM integrations (like Salesforce, HubSpot) are only available on the Pro plan or higher. [1]
When you upgrade, new features and credits become available immediately upon activation. [2] If you can see the credits but still can't access CRM connections, you might need to check that your upgrade to Pro actually went through.
You can verify your current plan by going to your profile picture > Settings > Plans & billing. [3] If you're still on Explorer or below, that would explain why CRM integrations aren't available yet.
Clay Support
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Is that what you were looking for?
Clay Support
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If you still need help confirming your workspace upgrade or accessing CRM connections, I’m here to assist. Would you like to provide more details about what you’re trying to resolve?
Rob O.
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I just refreshed the page and it worked
Clay Support
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Great to hear that refreshing the page resolved the issue. If you have any more questions or need further assistance, feel free to ask.