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Promotions Scrub Results: Only One Match Found in 40K Records | Clay

Promotions Scrub Results: Only One Match Found in 40K Records

·Dec 27, 2025 12:46 AM·

promotions scrub on 90k people returned one result https://app.clay.com/workspaces/288214/workbooks/wb_0t7wjpmWzi98PxoUEcq/tables/t_0t7wjuvbpzYuGFcmns9/views/gv_0t7wjuwgu6hA5GRDGW6 https://app.clay.com/workspaces/288214/workbooks/wb_0t7wjpmWzi98PxoUEcq/tables/t_0t7wlcwdz8duAXb6Dpc/views/gv_0t7wlcxjHDDK6k3Fhrf

13 comments

· Sorted by Oldest

Garrett W.
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Garrett W.
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pls send me a human
Bo (.
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Hey Garrett,
I checked the tables and nothing looks broken. When a promotions scrub returns very few results, it usually means the criteria are very strict, not that there’s an issue with the run.
We can review the filters together to see if they’re over-constrained.
Let me know if you have more questions.
Garrett W.
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hmm thats so weird, feels crazy that none of 90k people have been promoted in L3M
Bo (.
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I’m not seeing anything wrong on our end. I also tried to replicate it and didn’t run into any errors.
Did you notice any specific results that looked off or unexpected?
Garrett W.
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Bo (. it looks like the table u have has 470+ rows https://app.clay.com/workspaces/288214/workbooks/wb_0t7wjpmWzi98PxoUEcq/tables/t_0t7ybjes7QXYj8w5yTf/views/gv_0t7ybjeHC7G2TKwxxwa
Sayli G.
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Hello Garrett! Thanks for reaching out! This looks weird, could be a table level bug. I checked and both configurations seem to be exactly the same. I would recommend continuing with Bo's table. Since we have not seen persistent issues of this you can delete your table and proceed with the test table.
Garrett W.
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Oh naooooo
Garrett W.
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I am always so curious what i did wrong
Garrett W.
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Can i get a refund for the second run too? Since i ran it twice
Sayli G.
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Hey! Took a look and can see no credits were spent in that table.
Clay Support
APP
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Hey there - just wanted to check in here to see if you needed anything else. Feel free to reply here if you do and someone will jump in to help out
Clay Support
APP
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We haven't heard back from you in a bit, so we're going to close things out here.

If you need anything else, feel free to reply back here and someone will jump in to help out!