Request to Confirm Credit Usage and Re-allocate 8k Credits

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hi clay team, can u please check and confirm how almost 8k credits got used up in my table? Is it possible to revert my last action and re-allocate the credits?

7 comments

Channeled
APP
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I can't directly check your specific credit usage, but I can guide you on how to investigate this yourself. To check credit usage in your table: 1. Click your account name in the corner 2. Go to Settings > Credit usage 3. Within Workspace, you can view tables sorted by usage For table-specific details: 1. Open your table 2. Click ⟲ View Table History at the bottom right to see which columns used credits Unfortunately, we don't have a way to revert actions and automatically recover spent credits. To prevent unintended credit usage in the future: ** Test enrichments on a few rows first ** Turn off auto-update by clicking the three-dot icon beside the table name * Check column credit costs by right-clicking and selecting "Run Info" If you need further assistance, please request human help.
Sources: View Table History Credit usage | Documentation | Clay University How Clay Credits Work
Ankit M.
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https://app.clay.com/workspaces/430254/workbooks/wb_ADszEVRqa4fQ/tables/t_4PMxz6qemFZx/views/gv_Xacr4zxTyZEZ
LuisArturo
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Hey there Ankit thanks for reaching out, sorry to hear about this, have gone and added the credits back to your account.
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Ankit M.
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Thanks
Ankit M.
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I think the issue happened again
Ankit M.
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can u check this table? https://app.clay.com/workspaces/430254/workbooks/wb_nm7XEEHEybqK/tables/t_WcW9rMh55g2Y/views/gv_MYFFYPM9FA9w
LuisArturo
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Hey there Ankit taking a look at this table no credits were used here however they were used inside of the following table on Tech Stack and AI columns: https://app.clay.com/workspaces/430254/workbooks/wb_ADszEVRqa4fQ/tables/t_4PMxz6qemFZx/views/gv_Xacr4zxTyZEZ