Issues with Inaccurate Contact Data for EMEA Company List

Metin v. · 2025-10-20T11:29:55.090Z

Hi! I scraped a company list with contact persons and included phone numbers (EMEA) of these people. However, these numbers do not correspond with these people. Most of them are phone numbers that do not correspond to anyone. I work at Leapforce BV and we are paying credits for this, but it does not work properly. Can anyone offer help?

Issues with Inaccurate Contact Data for EMEA Company List | Clay

6 comments

· Sorted by Oldest

Clay Support
APP
·
·
Phone number quality varies significantly by provider and region. For EMEA numbers, many providers return unverified data with very low connection rates (under 1%). [1]
If providers charge us for invalid data, we charge credits but will refund them if the provider refunds us for delivering invalid data. Check if your phone enrichment actions are eligible for refunds. [2] [3]
To improve results, consider testing different phone providers on small batches first, or use phone number waterfalls to try multiple providers sequentially for better data quality.
Clay Support
APP
·
·
Is that what you were looking for?
Rohail k.
·
·
Verify your data source & process Ensure the list of companies and contact persons is correct (correct name, correct role/title).
Clay Support
APP
·
·
To verify your data source and process for accurate company and contact information:
Data Verification Steps:
Audit Data Quality: Regularly generate data quality reports to evaluate data accuracy and completeness [1]
Verify Input Data: Check for blank, null, or invalid entries, especially for key columns like company name and domain
Standardize Data Formats: Adopt uniform standards to prevent duplicates and ensure consistency
For Company Data:
Ensure your company table includes necessary fields like domain names or company URLs
Verify that columns such as domain and company name are complete
Data Cleaning Tools:
Use our credit-free normalization tools to standardize text whitespace, phone numbers, and locations for consistent data representation [2]
Best Practices:
Always include critical identifiers like domain names
Use descriptive column names for easier troubleshooting
Implement validation rules to check data accuracy after cleansing
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help resolving the issues with your company list and contact data, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any specific problems you’re encountering?

Clay Support
APP
·
·
Phone number quality varies significantly by provider and region. For EMEA numbers, many providers return unverified data with very low connection rates (under 1%). [1]
If providers charge us for invalid data, we charge credits but will refund them if the provider refunds us for delivering invalid data. Check if your phone enrichment actions are eligible for refunds. [2] [3]
To improve results, consider testing different phone providers on small batches first, or use phone number waterfalls to try multiple providers sequentially for better data quality.
Clay Support
APP
·
·
Is that what you were looking for?
Rohail k.
·
·
Verify your data source & process Ensure the list of companies and contact persons is correct (correct name, correct role/title).
Clay Support
APP
·
·
To verify your data source and process for accurate company and contact information:
Data Verification Steps:
Audit Data Quality: Regularly generate data quality reports to evaluate data accuracy and completeness [1]
Verify Input Data: Check for blank, null, or invalid entries, especially for key columns like company name and domain
Standardize Data Formats: Adopt uniform standards to prevent duplicates and ensure consistency
For Company Data:
Ensure your company table includes necessary fields like domain names or company URLs
Verify that columns such as domain and company name are complete
Data Cleaning Tools:
Use our credit-free normalization tools to standardize text whitespace, phone numbers, and locations for consistent data representation [2]
Best Practices:
Always include critical identifiers like domain names
Use descriptive column names for easier troubleshooting
Implement validation rules to check data accuracy after cleansing
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help resolving the issues with your company list and contact data, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any specific problems you’re encountering?