Issue with Clay's Find People Returning Amazon Employees

Swapnil S. · 2025-07-10 05:28:09.261123+00

Is there an issue with Clay's Native "Find People"? I'm getting returned with a list of Amazon employees, my input list of domain names are being ignored.

Issue with Clay's Find People Returning Amazon Employees | Clay

Clay
APP
·
·
Check your Find People setup - ensure your Company Identifier is correctly mapped to your domain column and Table Reference points to your company data table. The feature should use LinkedIn URLs ideally, but company domains work as alternatives. If results seem inaccurate, review your search filters and parameters to better target desired profiles. Try previewing results before importing to verify the search is working correctly with your domain list.
Sources: Find People [Clay 101] - Clay University Find People [Clay 101] - Clay University Find People overview | Documentation | Clay University
Swapnil S.
·
·
I am using website URL for People search and I'm seeing “Invalid Input” in the rows—even though the search itself worked and people were found.
Loading attachments
Clay
APP
·
·
The "Invalid Input" error occurs because Find People works best with LinkedIn URLs as the Company Identifier, not website URLs. While company domains can work as alternatives, they're not the ideal input format and may trigger validation errors even when the search successfully finds people. To resolve this, try using LinkedIn company profile URLs instead of website URLs in your Company Identifier field for more reliable results.
Sources: Find People [Clay 101] - Clay University Find People [Clay 101] - Clay University
Swapnil S.
·
·
I tried with LinkedIn company URL, Still the same Issue. 2 things
1.
Why am I getting Amazon employees?
2.
Why is it showing input error even now?
Loading attachments
Clay
APP
·
·
Check your Find People setup: For Amazon employees appearing: ** Verify your Table Reference points to the correct company data table ** Ensure your Company Identifier column is properly mapped to your LinkedIn URLs ** Review your search filters and parameters to better target desired profiles For input errors with LinkedIn URLs: ** LinkedIn company profile URLs should be the primary identifier for highest accuracy ** Double-check that your LinkedIn URLs are formatted correctly (e.g., 'https://www.linkedin.com/company/clay-run') ** Try previewing results before importing to verify the search is working correctly The issue suggests your Company Identifier mapping may not be connecting to the right data source, causing the search to default to unrelated companies like Amazon.
Sources: Find People [Clay 101] - Clay University Find People [Clay 101] - Clay University Find Company Headcount Growth with Companies, People, Jobs Enrich Company with Companies, People, Jobs
Swapnil S.
·
·
Not helpful. Talk to a person
Luca P.
·
·
Hey Swapnil - Do you mind sending the link (url) to the table so we can take a look? Happy you help you work through this.
(52 kB)
Swapnil S.
·
·
Luca P. here you go - link
Clay
APP
·
·
Hi! Sorry about the issues you are facing here - the invalid input issue is occurring because of a bug that has already been raised to our engineering team. I notice that your workspace has another ticket open about the same issue, so going to merge this here over with that ticket so that you can get the fastest update when a fix has been shipped!
Clay
APP
·
·
I am going to go ahead and close out this ticket if it's okay as you have another one open about the same issue, which is currently being worked on. If you have any other issues that pop up please feel free to reach out to us again, and we'll be able to solve it for you! Best, Aditi
Swapnil S.
·
·
Not resolved
Munnawar H.
·
·
Hi Swapnil, Our engineering team is still looking into this, we'll update you as soon as we know more.
Munnawar H.
·
·
As mentioned earlier, we have an ongoing ticket with Gushwork AI open about this very issue, so I'll close out this ticket and update in the main thread. Thanks!
Swapnil S.
·
·
Munnawar H. actually that ticket got closed!
Loading attachments
Swapnil S.
·
·
However, the issue still persists

17 comments