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Request to Move to Cohort 20 and Add Trial Credits | Clay

Request to Move to Cohort 20 and Add Trial Credits

·Jul 03, 2025 03:28 PM·

Clay S. Hey! Support team. Please could I move to Cohort 20, I couldn’t use the trial credit and ran out of time completing all my lessons. I want to continue with Cohort 20 and request for a trial credits added when Cohort 20 starts please.

4 comments

· Sorted by Oldest

Clay
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Our free trial provides 1,000 credits with a 14-day period and includes access to Pro Plan features. However, the available information doesn't cover cohort management, lesson continuation, or trial credit restoration processes. For managing cohort transfers and requesting additional trial credits, you'll need to request human assistance by clicking on "Talk to a person" since these account-specific changes require manual review. Are you referring to a specific Clay University course or training program when you mention "Cohort 20" and lessons?
Sources: Free Trial Workspace administration documentation | Documentation | Clay University Plans & billing | Documentation | Clay University
Munnawar H.
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Hi there, Thank you for reaching out to the support team. I'm looking into your request and will get back to you after speaking with the education team! Thanks for your patience!
1
Munnawar H.
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Hi there! Izzy from our education team has reached out to you on Slack. I'll go ahead and close this ticket out now, have a wonderful day !
Channeled
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