If you're getting an error when searching after recently signing up, you might be experiencing a session expiration issue. This is a common problem that can be resolved with these steps:
1. Log out of your Clay account
2. Perform a hard refresh of your browser:
• On Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari)
• On PC: Press Ctrl + F5 (Chrome/Firefox/Edge)
3. Log back in to your account
4. Try searching again
If the issue persists, try using an incognito window or restarting your browser extension.
If you continue experiencing problems, please request human assistance by clicking on "Talk to a person."