Google sheets integration not working. Not showing column options to select as headers
If you're not seeing column options to select as headers in the Google Sheets integration, it's likely due to an account-related issue. Here's how to fix it: 1. Check if you're using the correct Google account for the integration. 2. If you're using the wrong account, remove the current connection. 3. Reconnect with the correct Google account that has access to the sheet you're trying to use. 4. Make sure the selected account has read or write access to the sheet you want to work with. 5. After reconnecting, try setting up the integration again by pasting your Google Spreadsheet URL and selecting the Sheet ID. If you're still experiencing issues after trying these steps, please request human assistance by clicking on "Talk to a person" for further support.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.