Troubleshooting Unauthorized Client Error in Clay Email Sequencer

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Larry L. hey, I am trying to setup email sequencer in clay based on your video tutorials but I am getting unauthorized client error even though the app has the right. Any ideas how to resolve this issue?

6 comments

· Sorted by Oldest

Vinay J.
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https://app.clay.com/workspaces/293221/workbooks/wb_0t1pwmvKmkVi5tBU5xj/tables/t_0t3fp1rvrW2qFAnXtuA/views/gv_0t3fp1rauE4EMhPRRPm
Larry L.
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hi there- is the unauthorized client error happening when you try to "Send a test email"?
Larry L.
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or is it happening before you've uploaded the account itself
Larry L.
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ah ok, looks like it's just an issue with the test emails you should be good to proceed w/ your campaign- we're debugging an issue with the Send Test Email feature, appreciate your patience while we fix this
Vinay J.
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Oh ok thanks
Vinay J.
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Let me try again

Vinay J.
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https://app.clay.com/workspaces/293221/workbooks/wb_0t1pwmvKmkVi5tBU5xj/tables/t_0t3fp1rvrW2qFAnXtuA/views/gv_0t3fp1rauE4EMhPRRPm
Larry L.
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hi there- is the unauthorized client error happening when you try to "Send a test email"?
Larry L.
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or is it happening before you've uploaded the account itself
Larry L.
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ah ok, looks like it's just an issue with the test emails you should be good to proceed w/ your campaign- we're debugging an issue with the Send Test Email feature, appreciate your patience while we fix this
Vinay J.
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Oh ok thanks
Vinay J.
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Let me try again