Issues Logging into Google Workspace After Domain Change

Kylian C. · 2025-10-22 14:07:08.186959+00

Hey, changed my google workspace domain, I used to log using the google login option. Now I cannot log anymore to my account 😅

Clay Support
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Since you changed your Google Workspace domain, your Google authentication is now linked to a different email address. You'll need to contact support to update your login method or email address associated with your Clay account.
If you want to continue using Google login with your new domain, or switch to password-based login, support can help you change your account login method. If you need further help, request human assistance by clicking on "Talk to a person."
Clay Support
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Did that answer your question?
Kylian C.
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How to contact human support for this regard?
Clay Support
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I understand the difficulty with your login after changing your Google Workspace domain. Would you like me to connect you with a human agent? Or if you want, you can provide more details and I can try to assist you further.
Kylian C.
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yes connect human
Clay Support
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I’m routing you to our human team now. They’ll be able to assist you further.
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Hari K.
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Hey there - happy to help transfer you to a password based account. If you can confirm, happy to process this
Kylian C.
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sure
Hari K.
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Awesome! Was just able to make that change - if you try to login and select forgot password, you should be able to set it via email
Kylian C.
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should I put the new workspace email?
Kylian C.
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or old one? cause there's still an alias so its possible
Hari K.
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Hey Kylian - do you need to change your email? Currently, it is the same email you were using Google Auth with
Clay Support
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
Kylian C.
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Hey, yes Hari K. if you could use the alexandrie domain instead

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