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  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Vincent, Sorry for the delay! It looks like the campaign ID field (see screenshot below) is empty and that may be the reason for the error. Can you add this to your Smart Lead column and run a few rows?

    c52de29b-96a8-4d30-adce-f75947bde3d6.png(29 kB)
  • Avatar of Vincent
    Vincent
    ยท
    ยท

    Daniela D. can you please check again? It's filled up on my end. And if you scroll down, some rows in the add lead column went through.

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Vincent, Sorry for the delay! I am checking this.

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Vincent, Has your current campaign on Smartlead surpassed the limits set for your plan? This may be why new leads are not being added.

  • Avatar of Vincent
    Vincent
    ยท
    ยท

    Hmm, i still have space though:

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Vincent, thanks for sharing this! We are troubleshooting and will get back shortly.

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Vincent, I ran Lookup with the master emails in your table. Looks like your leads did not get sent because they already exist in your campaign. I've setup a Lookup column and a checkbox to verify the result sfor you. Please let me know if this helps! Thank youโœจ

    1876a360-523b-4fe1-adf9-beb5fc467d24.png(14 kB)
  • Avatar of Vincent
    Vincent
    ยท
    ยท

    Thanks Daniela D. seems sorted out now.