Daniela D.

Hey Andreas! Sorry about this. Happy to help. The engineering team is looking into this. We don't have an ETA yet but we'll follow up as soon as its confirmed.

Hey Edward! Thanks for reaching out. Happy to help✨. Could you share your table url? We'll check this.

Happy to help!

Hey Hichem! Following up with an update: The temporary fix is disabling auto-dedupe in your table. Once disabled, you should be able to run other enrichments in your table. We'll let you know as soon as a fix is rolled out🙏🏾.

Hey Celeste! Thanks for the reply. Disabling auto-dedupe should have resolved this. Could you share the table you tested this in? In the table above, I noticed that the sources added did not find results for the provided companies. Also, the source will need to be added to a duplicate of those tables to re-import results, due to previously imported records being marked as duplicates in the original source. To resolve this, 1. Duplicate your current table 2. Disable auto-dedupe 3. Add the search to that table Let me know if this helps.

Hey Celeste! Really sorry about this. The engineering team is looking into this and will follow up as soon as we have an update. For context, the issue is related to the auto-dedupe feature. Rest assured, we are working towards resolving this. Truly sorry for the inconvenience🙏🏾.

Hey Hichem! Really sorry about this. The engineering team is currently investigating this issue and we will follow up with an update. You can track updates on our Status Page here: https://status.clay.com/ Truly sorry for the inconvenience.

Hey Yurii! Thanks for reaching out. Happy to help✨. Could you share your table url? To confirm, when you push updates from Clay via the salesforce integration, you'd like to see notifications for those updates in SF? You'll need to set up a custom flow to achieve this. This has to be configured in SF. Here's a quick resource: https://help.salesforce.com/s/articleView?id=platform.flow_ref_elements_actions_sendcustomnotification.htm&language=en_US&type=5 If the notification isn't being triggered in SF, it's likely related to the configuration. We recommend checking with your SF admin/support to verify this. Let me know if this helps!

Hey Henry! Apologies for the delay. Happy to help✨. Could you share your workspace url/name? You can send a message here when your plan updates and we can help with a one-time credit rollover.