Issues with Google Sign-In After Email Change at Inkle

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Hey guys My name is Deon Joseph from inkle. I was using the company clay before for the past two months. We very recently changed our email from inkle.io to inkle.ai. When I try to Google sign in now, I cannot find my account anymore. My previous Google sign in account was deon.j@inkle.io Any help on how to resolve this would be helpful

16 comments

· Sorted by Oldest

Gabe E.
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Hi Deon, I'm still seeing this account. Is this login not working for you?
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Deon J.
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We switched our branding from inkle.io to inkle.ai So when I do Google sign in, it does not log into inkle.io anymore
Deon J.
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I can only log into inkle.ai
Deon J.
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Ok I'll try password login. I did Google sign in yesterday. I thought the Google sign would get me back to my old account. Can you share temporary password to login
Gabe E.
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Ok I've just switched this account below to login using password!
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Deon J.
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I cannot login using my password. I never set it up that way
Deon J.
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How do I go about from here
Deon J.
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Yes
Deon J.
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It works Thank you
Melissa C.
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Gabe E. I have a problem similar to that of Deon. We also changed our company domain and now I cannot access our company clay workspace, although I think I inadvertently set up a new account with my new email address (melissa@thestarrconspiracy.com) instead of changing the email that I used in the original workspace sign up (melissa@tsc.chat) to the new email. Which means now I have my own workspace with the correct email (melissa@thestarrconspiracy.com) but no access to my company workspace. Please help 🙂
Melissa C.
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the owner of our company workspace btw is Bret (bret@thestarrconspiracy.com)
Melissa C.
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should I delete the one I accidentally created?
Melissa C.
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that would be wonderful, Luis Arturo!
Melissa C.
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really appreciate the help
Melissa C.
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awesome! will try now