Issue with Excluding People Table in People Search Options

Kumi P. · 2025-12-03T11:25:44.821Z

Hey @Clay S. I'm not able to set a people table as an exclusion on the people search, it doesn't come up as an option

Issue with Excluding People Table in People Search Options | Clay

12 comments

· Sorted by Oldest

Clay Support
APP
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The exclusion feature for people tables requires an Explorer plan or higher. If you're on a Starter plan, you won't see this option.
To use exclusions, go to "Add Table" > "Find People" and look for the "Exclude" section where you can select an existing people table. [1] You can then choose matching criteria like social URL to exclude those contacts from your search results. [2]
What plan are you currently on?
Kumi P.
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On Enterprise
Loading attachments
Clay Support
APP
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I can see you have the exclusion dropdown open with two tables available. Since you're on Enterprise, the feature should work. Try selecting one of those tables (collect_1 or collect_1_all_exhibitors_clean) and choose your matching criteria like social URL. [1]
If you need a different people table that's not showing up, make sure it's actually a people table (not a company table) and contains the data you want to exclude.
Clay Support
APP
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Is that what you were looking for?
Kumi P.
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nope - this is the workbook https://app.clay.com/workspaces/439337/workbooks/wb_aGe832nXthHC/all-tables
Clay Support
APP
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Thanks for sharing that. I’ll connect you to a human agent who can assist you further with this issue.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Munnawar H.
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Hi Kumy,
Thank you for reaching out to the support team. This should work, and I'm unable to recreate the issue. Can you share with me what table and column you're using to exclude people in the search? Any further context would help us troubleshoot here.
Kumi P.
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Yeh, i've done a workaround by downloading and uploading as a CSV. This table which is part of the same workbook is not showing up https://app.clay.com/workspaces/439337/workbooks/wb_aGe832nXthHC/tables/t_Cvy8B6B3SEn8/views/gv_bwZQaesmuSRg
Munnawar H.
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It's strange that it does not show up as default, but when I type "coiltech" it comes up in the search modal:
Loading attachments
Kumi P.
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ah didn't think to use it as it wasn't showing up by default. case solved. thanks for help!
Munnawar H.
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No problem! I'll raise this with the product team to make this more intuitive, we appreciate the feedback. Have a great day!

Clay Support
APP
·
·
The exclusion feature for people tables requires an Explorer plan or higher. If you're on a Starter plan, you won't see this option.
To use exclusions, go to "Add Table" > "Find People" and look for the "Exclude" section where you can select an existing people table. [1] You can then choose matching criteria like social URL to exclude those contacts from your search results. [2]
What plan are you currently on?
Kumi P.
·
·
On Enterprise
Loading attachments
Clay Support
APP
·
·
I can see you have the exclusion dropdown open with two tables available. Since you're on Enterprise, the feature should work. Try selecting one of those tables (collect_1 or collect_1_all_exhibitors_clean) and choose your matching criteria like social URL. [1]
If you need a different people table that's not showing up, make sure it's actually a people table (not a company table) and contains the data you want to exclude.
Clay Support
APP
·
·
Is that what you were looking for?
Kumi P.
·
·
nope - this is the workbook https://app.clay.com/workspaces/439337/workbooks/wb_aGe832nXthHC/all-tables
Clay Support
APP
·
·
Thanks for sharing that. I’ll connect you to a human agent who can assist you further with this issue.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Munnawar H.
·
·
Hi Kumy,
Thank you for reaching out to the support team. This should work, and I'm unable to recreate the issue. Can you share with me what table and column you're using to exclude people in the search? Any further context would help us troubleshoot here.
Kumi P.
·
·
Yeh, i've done a workaround by downloading and uploading as a CSV. This table which is part of the same workbook is not showing up https://app.clay.com/workspaces/439337/workbooks/wb_aGe832nXthHC/tables/t_Cvy8B6B3SEn8/views/gv_bwZQaesmuSRg
Munnawar H.
·
·
It's strange that it does not show up as default, but when I type "coiltech" it comes up in the search modal:
Loading attachments
Kumi P.
·
·
ah didn't think to use it as it wasn't showing up by default. case solved. thanks for help!
Munnawar H.
·
·
No problem! I'll raise this with the product team to make this more intuitive, we appreciate the feedback. Have a great day!